Physiotherapy Covered by Your Health Insurance in Mold
Grosvenor Street Physiotherapy is recognised by all the major UK health insurers and our physiotherapists are HCPC registered and CSP chartered.
Whether your insurer pays us directly or you claim the cost back, you can use your cover with confidence.
Registered, chartered and recognised
Every physiotherapist at Grosvenor Street Physiotherapy holds the professional registrations that health insurers and cash plans require before they will cover or reimburse treatment:
- Registered with the Health & Care Professions Council (HCPC), the statutory UK regulator for physiotherapists.
- Chartered members of the Chartered Society of Physiotherapy (CSP / MCSP).
- Members of Physio First, the organisation of chartered physiotherapists in private practice.
- The practice is a member of the Federation of Small Businesses (FSB).
It is this HCPC registration and CSP chartered status that allows our patients to claim their insurance.Â
How to use your insurance for physiotherapy
Grosvenor Street Physiotherapy is recognised by the major private health insurance companies for physiotherapy assessment, treatment, and case management. Patients can self-refer to Grosvenor Street Physiotherapy and normally do not require a GP or consultant referral. We do however strongly recommend that you check with your insurance provider prior to making an appointment. This will enable you to check and confirm individual policy conditions and cover relating to a claim.
- Contact your insurer first. Ask them to authorise treatment at Grosvenor Street Physiotherapy.
- Get your details ready. Have your policy/membership number and authorisation number to hand.
- Tell us when you book. Let us know if you would like us to invoice your insurer directly and bring your policy and authorisation numbers.
- Attend and recover. We bill your insurer directly, or give you a receipt to claim back.
Special questions to check with the insurance company are:
- Is there an excess on the policy? i.e. does the policy holder have to pay for part of the treatment
- How much insurance cover is available? e.g. set number of treatments or monetary limit of the policy
- Is there a time limit within which treatments must take place?
- Do you need pre-authorisation, and what authorisation number should you give us?
Grosvenor Street Physiotherapy are normally able to invoice the insurance company directly. If you wish for us to provide this service, it is important that you make us aware when booking your first appointment. Contact your insurance company in advance and bring all your insurance details including your policy number and authorisation number.
If you have any queries or questions, please just get in touch!
Insurers we are recognised by & can bill directly
We are recognised by these health insurers and are normally able to invoice them directly once your treatment is authorised. Click an insurer to find their treatment / claims information.
Health cash plans, pay and claim the cost back
With these health cash plans, you pay for your treatment and then claim the cost back from your provider, up to your plan’s limit. Because all of our physiotherapists are HCPC registered and CSP chartered, your treatment with us meets their claim requirements. We will give you a full itemised receipt to submit. Click a provider for their claims page.
Frequently asked questions
Patients often ask if we are “registered” with their insurer or cash plan. In practice, physiotherapy clinics are not separately registered with individual insurers — instead, insurers and cash plans recognise treatment from physiotherapists who are HCPC registered and CSP chartered, which all of ours are. That is why patients with Bupa, AXA, Aviva, Vitality, Nuffield, WPA, Healix, Westfield, Simplyhealth, Benenden, Medicash and WHA Healthcare can use their cover with us. Always check your individual policy before booking.
No. You can self-refer to Grosvenor Street Physiotherapy and normally do not need a referral from a GP or consultant. We do recommend you check whether your own insurance policy requires pre-authorisation before your first appointment.
It depends on your provider. For major insurers such as Bupa, AXA, Aviva, Vitality, Nuffield, WPA and Healix we are normally able to invoice the insurer directly once your treatment is authorised — just tell us when you book. For health cash plans such as Westfield, Simplyhealth, Benenden, Medicash and WHA Healthcare, you pay for your treatment and we provide a full itemised receipt for you to claim the cost back.
Please contact your insurer in advance and bring your policy/membership number and your authorisation number to your first appointment. Let us know at the time of booking if you would like us to invoice your insurer directly.ent
Many policies have an annual excess, an amount you pay before your insurer starts contributing (often around £100, but it varies). Your insurer can confirm your excess and remaining cover. Any excess, shortfall, or sessions beyond your authorised allowance remain payable by you.
Please get in touch. Because all of our physiotherapists are HCPC registered and CSP chartered, most other insurers and cash plans will accept our treatment and in most cases you can pay and claim the cost back using our itemised receipt.